Questions and answers

Choose a size, add it to your cart and place your order. You will need a free account with a verified email address. Your order is marked Processing and a private chat opens on your order page. We confirm stock and the shipping cost, then send you payment instructions in that chat. Nothing is charged automatically when you place an order.

Every order has its own chat where we confirm the details, send payment instructions and share tracking. An account keeps that conversation and your order history in one place, and the email check makes sure our messages reach you.

After you place your order we send payment instructions in your order chat. If you have a preferred payment method, add it in the note at checkout and we will tell you whether we can use it.

Yes, until it has been paid. Send a message in your order chat and we will update or cancel it.

Enter your address at checkout and we will confirm shipping to your country, with the cost, before you pay. If we cannot ship there you pay nothing.

Shipping depends on the destination and parcel size. We quote it in your order chat before payment, so you always see the full price first.

Yes. When your order ships we post the tracking details in your order chat and mark the order Shipped.

Cashmeran® is an aroma chemical developed by IFF (International Flavors & Fragrances). Its chemical name is dihydro pentamethylindanone (DPMI), CAS 33704-61-9. It is also known as musk indanone, indomuscone and "cashmere wood". It smells soft, woody and musky with spicy, ambery and slightly fruity facets, and is valued for the velvety texture it gives a fragrance.

Choose the 10% in DPG solution if you are new to perfumery, want to smell and test it straight away, or work in small batches. It is liquid and ready to use. Choose pure crystals if you formulate regularly, want to control your own dilution, or need larger amounts. The neat material is often solid and needs gentle warming before you weigh it.

That is normal. Pure Cashmeran melts close to room temperature, so it is often a solid or semi-solid crystalline mass. Stand the closed bottle in warm water (about 40 °C) until it is liquid, then weigh it. Never use a flame or a microwave.

Yes. We repackage original Cashmeran® (IFF) into amber glass, and every container is labelled with the CAS number, net weight, decant date and batch reference. Safety Data Sheet and IFRA documents are on our SDS & IFRA page.

Cashmeran is not the subject of a specific IFRA Standard under the 51st Amendment. IFRA compliance always depends on your complete formula and product category, so check your finished fragrance against the current IFRA Standards. See our IFRA certificate.

Not undiluted. Cashmeran is a skin irritant and may cause an allergic skin reaction in its pure form. Use it only as an ingredient in a properly diluted fragrance, wear gloves and eye protection when handling the neat material, and read the Safety Data Sheet before use.

Yes. For kilogram quantities, repeat orders or custom dilutions, request a bulk quote. We reply within one business day.